Shipping and Return Policies

I don't have any return policies or procedures or paperwork nightmares for my customers. I consider each customer and each situation unique. If there is a problem with a product, please call or email me as soon as you can. You and I will work out a good solution for both of us. Prepared Pet is a private business that I own and am responsible for.

There are no warehouses, shipping departments, sales associates, accounting managers or phone operators. If you need to call, you will talk to me. I don't need anyone's permission to make a decision. My customers are my business and I believe in goodwill which is the cornerstone of Prepared Pet. Any questions, comments or concerns are welcomed at Prepared Pet. On occasion I am away and our answering system will pick up, in that case an email with your contact info would be a good idea.


Jean Krohne
Longmont, Co. 80501
303-776-1294
sales@preparedpet.com
www.preparedpet.com

Your Privacy
Prepared Pet is committed to maintaining a web site that protects the individual’s right to privacy. We do not require personal information from our visitors, nor do we collect any personally identifying information (name, email address, Social Security number, or other unique identifier) unless you knowingly provide it. Likewise, we do not give, sell, or transfer any personal information to a third party except as might be required by law .
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